Here’s how it is: Your business-critical systems have to stay updated, protected and readily available across the enterprise.

Atria Storage Services provide comprehensive management of your storage operations in accordance with your specific service-level requirements. With Atria Storage Services, a dedicated Atria team of storage management professionals assumes full responsibility for all or part of your storage environment over a fixed term. This team leverages ITIL standards and Atria proven best practices, proprietary operational processes, and management oversight during the service engagement.

With Atria Storage Services you can:

• Meet storage service-level requirements.
• Focus in-house staff on other key elements of the business.
• Improve quality of storage service delivery and the IT environment.
• Depend on more predictable costs.
• Proactively plan storage management with detailed reporting

We provide a range of services to support your web, database, file, print and application servers and storage systems.

Our services include:

• Monitoring
• 24x7 server monitoring
• Patch and configuration management
• Hardening of mission critical services
• OS management – Windows, Linux, Unix/Solaris, VMWare and Citrix
• Antivirus and spyware management
• Clearing virus and spyware quarantines
• Management of service packs and hot fixes
• Hardware and software asset and inventory reporting
• Performance reporting and documentation
• Event log review
• Backup job monitoring and review
• Backup testing with restores
• Critical service monitoring
• Server cleaning; removal of temporary files, etc.
• De-fragmentation of drives
• Logging of fixes or maintenance performed
• Reboot of servers as needed
• Scan each server with security analyzer and review results
• Report and make recommendations about IT system vulnerability
• Identify upcoming hardware, software, or service related expenses for Budgeting

Benefits

With Atria Storage Services™, you cannot go wrong. Our experienced team of storage specialists will proactively manage all your storage, and keep them up and running 24x7. Atria Storage Services offers you services at much lower costs, while still providing you the ability to tap into our expert pool of resources. We provide transparency and predictability in everything we do, so you can sleep at night – each activity that our IT experts perform remotely at your site is recorded and can be audited by you at any time! Even in case of disasters, we will be there for you to recover your server infrastructure and get it running as soon as possible, so that you can focus on what you are good at -- your core business!

Contact your local Atria sale representative for additional information.