If you are leveraging IT infrastructure for obtaining efficiencies and a competitive edge, network infrastructure plays a critical role. If you have multiple sites with multiple network elements, you are probably seeking a very cost-effective, reliable and proactive approach to manage them while keeping them up 24x7x365. A very attractive option is to partner with a solution provider that has the right expertise and flexible business model to manage your network infrastructure, especially if network management is not a core competency of your business. Atria’s Network Services™ offering is one of the best and most cost-effective network management services offering for enterprises such as yours.

Network Device Management and Monitoring

We provide a range of services to support your network devices. Services include monitoring, fault management, configuration management, and performance management of your network devices. Networks are monitored 24x7. When issues arise, either your authorized technical contact or Atria’s trained IT staff is notified.

Our network infrastructure services also include multi-vendor switch, router and firewall care. We support network devices from Cisco, Juniper, Checkpoint, 3Com, SonicWall and other leading vendors. Some of the activities that we perform on these network devices include, but not restricted to:

Switch and Router Care

• 24x7 monitoring of switches and routers

• Manage, backup and restore router configuration

• Check switch uplinks

• Check and maintain current maintenance contract

• Ensure maximum possible throughput is being achieved

• Find and note ports with high percentage of TX or RX errors

• Label and document device with hostname and/or IP address

• Ensure proper firmware updates and patches are applied

Firewall Care

• 24x7 monitoring of firewalls and VPN tunnels

• Manage, backup and restore firewall configuration

• Review and update access policies

• Check and maintain current maintenance contract

• Document firewall with IP address, hostnames and serial numbers

• Ensure proper firmware updates and patches are applied

Benefits

At Atria, our goal is to eliminate our clients' network downtime. While proactive maintenance of the network can prevent the majority of problems, emergencies can still arise. They take the form of hardware failures, software corruptions, and other unforeseen events that cripple the organization's efficiency and cost valuable time and money. When network issues arise our clients require immediate response day or night. When there is an emergency, you will find that our broad experience counts! Additionally, our shared services model offers you services at much lower costs, while still providing you the ability to tap into our expert pool of resources.

Contact your local Atria sale representative for additional information.