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When a network component goes down, will you know about it before it impacts your business? If you're not 100% sure, it's time to talk to Atria.

Maximize system performance and availability. Minimize worry.

You’re moving at the speed of business all day, every day, usually around the clock. When a problem pops up in your servers, websites, email systems and databases, you need to find it and fix it. Fast.

That’s why you need IT monitoring you can count on all the time. We offer:

Notification of performance issues

Proactive testing of websites, applications and appliances

A responsive team of IT experts working 24/7

• 24x7 intelligent monitoring and alerting of supported environment performance and utilization

• Incident management based on standard operation procedure (SOP) and basic troubleshooting

• Immediate incident escalation to your provided incident resolutions teams

• Standard reporting on utilization, incidents and availability

Help ensure maximum system performance and uptime with Atria’s rigorous, proactive Monitoring Services that are designed to help prevent problems before they occur — and help detect potential performance issues before they start.


What’s in it for you?

Help reduce downtime to virtually nil. By proactively diagnosing and correcting capacity and performance issues, Atria helps ensure the highest levels of availability for your systems.

Keep IT resources operating at peak efficiency. Track the performance of every IT component in your system so you can help avert problems that are just developing.

Guaranteed responsiveness. When problems occur, Atria’s Integrated Operations Center (IOC) initiates strict escalation procedures, so higher levels of support happen at predetermined points to resolve issues without delay.

Help prevent lost business or damage to reputation caused by poor availability. Help avoid outages, system slowdowns and malfunctions in your information systems that can cause negative perceptions of your business.

Free up your IT staff. With Atria Monitoring Services, there’s no need to hire, train and manage a dedicated staff to monitor your mission-critical web sites and applications. You can free internal staff to handle other business-critical, big-picture tasks.

Always-on Customer Portal. Our Customer Portal provides a detailed view of all of your security devices under Atria management. The portal provides you with a variety of reports per device type and access to the query engine for sophisticated analysis of security events across multiple platforms and locations.

How do Atria Monitoring Services Work?

Atria’s Monitoring Services track databases, servers, email, operating systems and web sites. We notify you of potential capacity and performance problems so immediate action can help prevent and resolve problems that could impact your business.

Atria provides a standard service level as well as advanced, customized service-level arrangements that let you meet highly complex monitoring needs. A range of offerings let you implement just the monitoring services you need.


Contact your local Atria sales representative for additional information.

 

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Copyright © 2009 Atria Data Systems, LLC
a California Limited Liability Company