
When a network component goes down,
will you know about it before it impacts your business? If you're
not 100% sure, it's time to talk to Atria.
Maximize system performance and availability. Minimize worry.
You’re moving at the speed of business all day, every day,
usually around the clock. When a problem pops up in your servers,
websites, email systems and databases, you need to find it and
fix it. Fast.
That’s why you need IT monitoring you can count on all
the time. We offer:
• of performance
issues
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• 24x7 intelligent monitoring and alerting of supported
environment performance and utilization
• Incident management based on standard operation procedure
(SOP) and basic troubleshooting
• Immediate incident escalation to your provided incident
resolutions teams
• Standard reporting on utilization, incidents and availability
Help ensure maximum system performance and uptime with Atria’s
rigorous, proactive Monitoring Services that are designed to help
prevent problems before they occur — and help detect potential
performance issues before they start.
What’s in it for you?
By proactively diagnosing and correcting capacity and performance
issues, Atria helps ensure the highest levels of availability
for your systems.
Track the performance of every IT component
in your system so you can help avert problems that are just developing.
When
problems occur, Atria’s Integrated Operations Center (IOC)
initiates strict escalation procedures, so higher levels of support
happen at predetermined points to resolve issues without delay.
Help avoid outages,
system slowdowns and malfunctions in your information systems
that can cause negative perceptions of your business.
With Atria
Monitoring Services, there’s no need to hire, train and
manage a dedicated staff to monitor your mission-critical web
sites and applications. You can free internal staff to handle
other business-critical, big-picture tasks.
Our
Customer Portal provides a detailed view of all of your security
devices under Atria management. The portal provides you with a
variety of reports per device type and access to the query engine
for sophisticated analysis of security events across multiple
platforms and locations.
How do Atria Monitoring Services Work?
Atria’s Monitoring Services track databases, servers, email,
operating systems and web sites. We notify you of potential capacity
and performance problems so immediate action can help prevent
and resolve problems that could impact your business.
Atria provides a standard service level as well as advanced,
customized service-level arrangements that let you meet highly
complex monitoring needs. A range of offerings let you implement
just the monitoring services you need.
Contact your local Atria sales representative for additional
information.
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