Full infrastructure Management services are ideal for organizations seeking to fully outsource an IT infrastructure to support a specific application. This service allows you to alleviate the day-to-day operational worries associated with keeping the environment available and focus on functional performance.

Atria’s Full Infrastructure Management services are available today for Applications, Databases (Exchange, SQl, Oracle), backup, recovery and archive environments. Along with storage area networks (SANs), network-attached storage(NAS) and Networks (Cisco, Juniper).

Atria’s Full Infrastructure Management includes:

• IT infrastructure remote monitoring, alerting and management services - Atria provides remote monitoring, alerting and management of IT infrastructure at client sites that includes applications, servers, networking, telephony, security devices, storage, databases and desktops.

• Remote DBA services - Atria’s Remote DBA offers a cost-effective augmentation or alternative to in-house, dedicated DBA’s. Using its team of experts and sophisticated monitoring techniques, Atria offers world-class remote DBA services on demand.

• Desktops & laptops management services - For desktops and laptops Atria provides proactive services such as configuration management, asset management, patch management, software distribution, virus protection and periodic backup. Atria performs these functions from its centralized NOC by using private and secure technologies, as well as ITIL compliant processes.

Further, the service includes:

• IT infrastructure optimization services - Atria offers ongoing optimization services in the areas of network assessment, server and storage consolidation & virtualization, disaster recovery strategy & implementation, application consolidation, and platform migration.

• AppTone services - Atria provides application production support & sustenance services for both existing and new enterprise applications that are built on the traditional software model, or on a SaaS model. Additionally, we can also help with development of new enterprise applications that meet high reliability and availability goals for client before it takes them to production.

Benefits

• Predictability & flexibility in pricing and contracts

• 24x7x365 uptime of the IT infrastructure

• Accountability, audit-ability, and transparency of all services delivered

• Access to expert IT resources on-demand

• Cost containment and partnering that enables customer to redeploy its resources to strategic projects

• Leverage of ITIL processes that provides both efficiencies and effectiveness